We usually need 1 - 2 working days to prepare your order for shipping.

Shipping (within Germany):
Depending on the shipping method selected, shipping usually takes 1 - 2 working days. As soon as your order is ready to be shipped, you will receive further information about the shipment (e.g. the tracking number in the case of parcel shipping). Please inquire about the modalities for international shipping.
The delivery method is only available to customers in our regional area. We reserve the right to order delivery by DHL instead of our own delivery.
Do you have any questions about shipping or shipment status? Send us an email: versand(at)frickwork.net

Payment
You can choose from different payment methods.

Prepayment (bank transfer)
PayPal
Cash payment (pick-up)
Invoice (exclusively for schools, universities, institutes, authorities and customers with whom we have agreed on this payment method in writing)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.